Politique d'expédition

Last Updated: January, 2024 

PROCESSING TIME:

All orders are processed within 48 hours. Orders from the United States will usually ship the next business day.

If we are experiencing a high volume of orders, shipments may be delayed, especially during the holidays. Please allow additional days in transit for delivery. We will notify you via email if there is a significant delay in your order.

 

SHIPPING TIME:

(a) In-stock Orders:

Domestic (excluding Alaska and Hawaii) : 1-4 business days
Canada and the UK : 3-7 business days
European Union : 7-10 business days
Australia : 1-4 business days

    (b) Pre-orders and Back-orders:

    All items are currently in stock and available for immediate purchase in the United States. Back-ordered items will be shipped within 30 business days of their restock date.

     

    DELIVERY FEES AND COUNTRIES:

    Delivery fees and shipping costs will be calculated at checkout based on your delivery address. We offer free shipping to the US mainland on orders over $49. Currently, we deliver to the EU, UK, USA, Australia, and Canada.

    If you reside in another country, kindly contact support@petsnowy.com.

    *Please note that these dates are our best estimates and are subject to change. Delivery times may vary depending on your location, weather conditions, carriers, and other related factors.

     

    SHIPPING TO PO BOX, APO/FPO

    We take every step to ensure your purchase arrives in a timely fashion. To accomplish that, we can only accept physical addresses (no PO boxes or APO/FPO addresses.)

     

    MILITARY ADDRESSES

    Due to internal procedures and regulations, we are currently unable to ship directly to military addresses.