保証

各製品には1年間のメーカー標準保証が付いており、ペットとの子育ての旅に安心をお届けします。ペット用空気清浄機には2年間の保証が付いています。

交換ポリシー

If your issue cannot be easily resolved with replacement parts, we are committed to providing a seamless solution. In such cases, we will replace your litterbox with a brand new one. We will also provide you with a Return Merchandise Authorization (RMA) label, which covers the cost of shipping the old litterbox back to us. Please note that if the components of the product have been disassembled or tampered with, we regretfully cannot offer a replacement.

保証サービスを受ける

To initiate a warranty claim, simply reach out to our customer support team at [email protected]. Our representatives will guide you through the process and provide you with the necessary instructions

制限事項

本保証は、最初に購入された方にのみ適用され、譲渡はできませんのでご注意ください。この保証は、当社の公式ウェブサイトから購入されたPetSnowy 製品に適用されます。

お問い合わせ

If you have any questions, concerns, or simply need assistance with your PetSnowy product, please don't hesitate to reach out to our customer support team. We are committed to ensuring that your pet care journey is nothing short of delightful!