Garantía

Cada uno de nuestros productos incluye una garantía estándar del fabricante de 1 año, lo que le proporciona tranquilidad durante todo el proceso de crianza de su mascota. El purificador de aire para mascotas incluye una garantía de 2 años.

Política de sustitución

If your issue cannot be easily resolved with replacement parts, we are committed to providing a seamless solution. In such cases, we will replace your litterbox with a brand new one. We will also provide you with a Return Merchandise Authorization (RMA) label, which covers the cost of shipping the old litterbox back to us. Please note that if the components of the product have been disassembled or tampered with, we regretfully cannot offer a replacement.

Obtener el servicio de garantía

To initiate a warranty claim, simply reach out to our customer support team at [email protected]. Our representatives will guide you through the process and provide you with the necessary instructions

Limitaciones

Tenga en cuenta que esta garantía es exclusiva para el comprador original y no es transferible. Se aplica a los productos PetSnowy adquiridos en nuestro sitio web oficial.

Contáctenos

If you have any questions, concerns, or simply need assistance with your PetSnowy product, please don't hesitate to reach out to our customer support team. We are committed to ensuring that your pet care journey is nothing short of delightful!